Privacy policy

🔒 Privacy Policy

📅 Last Updated: February 2, 2025

This Privacy Policy explains how Jay Tout En Bois (the “Site,” “we,” “our,” or “us”) collects, uses, and discloses your personal information when you use our services or make a purchase on jaytoutenbois.com (the “Site”).

By accessing our services, you agree to this Privacy Policy. If you do not agree, please do not use our services.

🔄 Changes to the Privacy Policy

We may update this policy from time to time to reflect legal, operational, or technical changes. Any updates will be posted on this page along with the revised date.

📥 How We Collect and Use Your Personal Information

We collect different types of information depending on how you interact with our site:

📌 Information You Provide Directly

  • Contact Information: Name, address, phone number, email.
  • Order Information: Billing address, shipping address, payment confirmation.
  • Account Information: Username, password, login preferences.
  • Customer Service Information: Messages sent through our support channels.

📌 Information Collected Automatically

When you browse our site, we may collect Usage Data, such as:

  • IP address and device used.
  • Browser type and network settings.
  • Pages viewed and interactions with our site.

📌 Information Obtained from Third Parties

We may receive information from:

  • Shopify, our hosting platform.
  • Payment providers (e.g., credit card, PayPal) to process your transactions.
  • Analytics and advertising tools to improve our services.

We use this information to:
✅ Process your orders and manage your account.
✅ Ensure the security of our site and prevent fraud.
✅ Personalize your experience and enhance our services.
✅ Send you promotional offers (with your consent).

🍪 Cookies and Tracking Technologies

We use cookies and other tracking tools to:

  • Remember your preferences.
  • Optimize website performance.
  • Provide tailored advertising.

You can manage or disable cookies through your browser settings.

ℹ️ For more details on the cookies used by Shopify, visit: https://www.shopify.com/legal/cookies.

📤 Sharing and Disclosing Information

We may share your information with:

Recipient Type Purpose
Service providers (Shopify, carriers, marketing tools) To fulfill and deliver your orders
Advertising partners To personalize ads and offers
Legal authorities If required by law

We never sell your personal data.

🔐 Data Security and Retention

We implement security measures to protect your information, but no system is entirely foolproof.

The retention period of your data depends on:

  • The need to manage your account and orders.
  • Our legal and tax obligations.

If you suspect a security issue with your account, please contact us immediately.

⚖️ Your Rights and Choices

Depending on your location, you may:
✅ Access your data and request a copy.
✅ Modify or update your information.
✅ Request the deletion of your data.
✅ Opt out of data processing for advertising purposes.

Unsubscribing from Marketing Emails:

We will respond to your requests within the legally required timeframes.

🌍 International Data and Users

We may store and process your information outside your country of residence. If we transfer your data outside Europe, we use Standard Contractual Clauses (SCCs) to ensure data protection.

📍 Contact

If you have any questions about our Privacy Policy or wish to exercise your rights, please contact us:

📧 Email: info@jaytoutenbois.com
📞 Phone: 514-826-8086
📍 Mailing Address:
Jay Tout En Bois
3950 49e Avenue, Laval, QC, H7R 5K5, Canada

📜 Business Number: 2271537872

📌 Last Updated: February 2, 2025