Care for our wood products
How to care for a wooden cutting board, serving tray or wood product
At Jay Tout En Bois, our cutting boards, serving trays and wooden creations are designed to be durable, functional and easy to maintain.
Our products are protected with a professional Osmo finish, which provides durable protection while preserving the natural appearance of the wood.
Unlike a board maintained only with mineral oil, an Osmo finish generally does not need to be reapplied after only a few uses.
Wood remains a natural material. Proper care helps preserve its appearance, stability and lifespan.
Daily cleaning
Always wash your wooden product by hand with warm water and mild soap.
Avoid:
• the dishwasher
• prolonged soaking in water
• excessive heat
• harsh cleaning products
• leaving the product wet for a long period of time
After washing, wipe off excess water with a clean cloth and allow the product to air dry completely.
Can a wooden cutting board go in the dishwasher?
No. A cutting board, serving tray or other solid wood product should not be placed in the dishwasher.
High heat, water and prolonged wash cycles can cause warping, cracking, joint separation or premature deterioration of the finish.
Finish maintenance
Thanks to the Osmo finish applied to our products, maintenance is reduced compared with a traditional mineral-oil-only finish.
Over time, depending on frequency of use, washing and exposure to moisture, the surface may become slightly dull or show normal signs of wear.
If refinishing becomes necessary, we recommend contacting Jay Tout En Bois before applying a new finish in order to confirm the appropriate method for your product.
Depending on the condition of the surface, refinishing may include:
- Clean the product and allow it to dry completely.
- Lightly sand the surface when necessary.
- Remove all dust.
- Apply an Osmo finish compatible with the product and its intended use.
- Respect the recommended drying time before using the product again.
Jay Tout En Bois refinishing service
If you prefer not to perform the maintenance yourself, Jay Tout En Bois also offers a refinishing service for certain products.
Depending on the condition of the piece, this service may include:
• product inspection
• light sanding
• surface preparation
• application of a new finish
• cosmetic restoration
Contact us to have your product evaluated and to receive an estimate.
Frequently asked questions about caring for wooden products
How do I clean a wooden cutting board?
Clean it by hand with warm water, mild soap and a non-abrasive sponge or cloth. Avoid soaking it and dry it promptly after cleaning.
Can a wooden cutting board go in the dishwasher?
No. The heat and prolonged moisture of a dishwasher can damage the wood, joints and finish.
Do I need to oil my Jay Tout En Bois board regularly?
Not necessarily. Our products protected with an Osmo finish generally require less maintenance than a board protected only with mineral oil.
What should I do if the surface becomes dull?
A slightly dull surface can appear with regular use. Before applying a new finish or sanding the product, contact Jay Tout En Bois to confirm the appropriate method.
Can I use any oil on my board?
We do not recommend it. Applying an incompatible product may alter the appearance or performance of the existing finish. It is best to check with us before applying a new oil or finish.
What should I do if my board has knife marks?
Surface knife marks are normal on a cutting board used for food preparation. Refinishing with light sanding and a new finish may be possible depending on the depth of the marks and the type of product.
Do you offer a service to restore a wooden board?
Yes. Jay Tout En Bois may offer a refinishing service for certain products, including inspection, light sanding and reapplication of a finish.
Important
Natural wood reacts to water, humidity, temperature and its environment.
Cracks, warping, stains or other damage caused by prolonged immersion in water, dishwasher use, excessive heat or improper care are not considered manufacturing defects.
Proper maintenance remains the best way to extend the life of your product.